Professional Retail Security

Retail Security

We also provide a bespoke undercover team or person to work within the retail sector, acting as a customer or shopper monitoring the customers and constantly looking out for shoplifters or thieves targeting the retail outlet or potential customers. With our expert knowledge in today’s society, our teams work great in conjunction with each other, i.e. a CCTV operative monitoring the store CCTV system and directing the shop floor security personnel to the designated problem. This works very efficiently and reduces crime and theft to big or small outlets or their customers.

In today’s world, the criminal element takes advantage of the technology to bypass security systems and operate in organised gangs, acting as potential customers to fit in with everyday shoppers.

According to the British Retail Consortium Crime Survey in 2020, the direct cost of crime to retailers was £2.2BN. The loss of theft from customers is £770M. There were 424 violent or abusive incidents reported per day in 2020.

The police are inundated and overwhelmed with calls and are understaffed and overburdened in dealing with a very high volume of calls. Unfortunately, the police have to prioritise their calls in order of importance. Therefore our security personnel lessen the impact of crime, and we deal with all eventualities as and when they occur.